Work Experience
Solutions Consultant at Galvanize
Vancouver, BC | Dec. 2018 to Jul. 2019
- Requirements Gathering-Lead meetings with prospective clients to understand their needs, challenges, and goals for fraud detection and risk management
- Leveraged consultative selling principles and engaging storytelling to pitch solutions with exceptional user experiences to “C-level” decision makers
- Coordinated with client’s IT department to ensure smooth deployment of software solutions and quick time to value
Customer Success Manager at Galvanize
Vancouver, BC | Feb. 2018 to Nov. 2018
- Relationship Management- Engaged with 75 enterprise accounts, including government agencies and fortune 500 companies, to understand their evolving data analytics needs, create roadmaps and guide them towards their desired objectives
- Business Strategy- Built business cases to pitch the value of using data analytics to address organizational risks, identify fraud, and reduce waste and abuse
- Lead Generation- Orchestrated expansion opportunities in existing customers by coaching them through process and technology changes that aligned with their long term objectives
Program Facilitator at Actua
Across Canada | 1 year, 1 month
- Relationship building-< Engaged over 14,000 youth across Canada in workshops centred around coding, electronics, robotics and 3D printing
- Confident Communicator-< Spent over 460 hours of face-to-face time teaching youth in more than 60 communities across 12 provinces and territories in Canada
- Flexible-< Drove a 24 ft mobile maker space over 30,000 km as part of a Canada 150 initiative to inspire youth with Science, Technology, Engineering and Math
Hardware Developer at Ericsson
Ottawa, ON | 2 years, 3 months
- Validated 4G and 5G radio basestation prototypes before mass production by conducting functional and performance tests using Labview, signal generators, spectrum analyzers and network analyzers in a lab environment
- Created the test plan for an entire basestation product line based on hardware design specifications, global regulations and customer requirements
- Collaborated with internal engineering teams across timezones and external regulators, in the development of multiple radio basestation products currently deployed globally
System Designer Co-op at Ericsson
Ottawa, ON | 1 year, 4 months
- Performed continuous integration, functional testing and automation code optimization for embedded software
- Implemented an algorithm in Perl that managed radio frequency measurement instrument utilization based on scheduled test case length and priority
- Self taught Ruby-on-Rails and SQL on the job to develop a web based, log parsing, result repository. This tool tracked the effect of software deliveries on hardware metrics such as hardware restart time, CPU usage, and memory usage
